Can google trends data provide information on consumer’s perception regarding hotel brands

dc.authorid0000-0003-3473-0098
dc.contributor.authorBakırtaş, Hülya
dc.contributor.authorGülpınar Demirci, Vildan
dc.date.accessioned2022-02-28T05:33:07Z
dc.date.available2022-02-28T05:33:07Z
dc.date.issued2022
dc.departmentİktisadi ve İdari Bilimler Fakültesi
dc.description.abstractPrevious studies show that search engine query data is a valuable predictor for tourism demand forecasting. The goals of this study are to identify the current positions of hotels in the perception of the customer and to propose a method for practitioners to increase the visibility of consumer's mind perception of hotel brands. The study used volume of travel queries 30 hotel chains in the Turkey constructed from Google Trends and analyzed search query time series data (2014–2018). To visualize the position of brands was conducted social network analysis techniques. The results show that search engine query data regarding hotels reveal the positioning consumer’s mind of hotels. The study offers that Google Trends data is useful. In addition, the study proposes a method for practitioners. Tourism businesses could use search engine data to reveal its place in the consumer’s mind and change the consumer perception over the years.
dc.identifier.doi10.1007/s40558-022-00220-1
dc.identifier.endpage-en_US
dc.identifier.issn1098-3058
dc.identifier.issue-en_US
dc.identifier.scopusqualityQ1
dc.identifier.startpage-en_US
dc.identifier.urihttps:/dx.doi.org/10.1007/s40558-022-00220-1
dc.identifier.urihttps://hdl.handle.net/20.500.12451/9241
dc.identifier.volume-en_US
dc.identifier.wosWOS:000741250500001
dc.identifier.wosqualityQ1
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherSpringer Science and Business Media Deutschland GmbH
dc.relation.ispartofInformation Technology and Tourism
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectGoogle Trends
dc.subjectPerceptual Mapping
dc.subjectSearch Engine Data
dc.subjectSocial Network Analysis (SNA)
dc.subjectTourists’ Perception
dc.titleCan google trends data provide information on consumer’s perception regarding hotel brands
dc.typeArticle

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