Evaluating the anxiety and nursing care satisfaction of the patients in internal medicine and surgical services

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dc.authorid0000-0003-1785-3539
dc.contributor.authorYüksel, Arzu
dc.contributor.authorAy, Büşra
dc.contributor.authorBahadır Yılmaz, Emel
dc.date.accessioned2025-09-09T05:20:42Z
dc.date.available2025-09-09T05:20:42Z
dc.date.issued2021
dc.departmentSağlık Bilimleri Fakültesi
dc.description.abstractThis cross-sectional and analytical study was conducted with the aim of evaluating the anxiety and nursing care satisfaction of the patients in internal medicine and surgical services. Materials and Methods: This study was conducted between January and March 2018 in the internal medicine and surgery clinics of a Training and Research Hospital in Turkey. Data were collected using the Patient Information Form, the Beck Anxiety Inventory (BAI) and the Newcastle Satisfaction with Nursing Scale (NSNS). Descriptive statistics, Kolmogorov-Smirnov test, Mann Whitney U test and Kruskal Wallis test were used in data analysis. Results: The mean total NSNS score was 57.06 ± 6.07, and the mean BAI score was 13.00 ± 12.91. The BAI and NSNS scores were negatively correlated (r = -0.239, p < 0.05). It was found that low anxiety scores were associated with being satisfied with patientnurse communication, being satisfied with treatment, and care information and having a nuclear family (p < 0.05). NSNS scores were significantly correlated with family structure, patient-nurse communication, pre-treatment information, and satisfaction level at the time of discharge (p < 0.05). Conclusions: There is a negative correlation between the anxiety and nursing care satisfaction of the patients. This suggests that enhanced communication and attention, especially prior to any medical intervention, provides better feedback and improves patient satisfaction levels.
dc.identifier.endpage1642
dc.identifier.issn2636-7688
dc.identifier.issue9
dc.identifier.startpage1637
dc.identifier.urihttps://hdl.handle.net/20.500.12451/14191
dc.identifier.volume28
dc.indekslendigikaynakTR-Dizin
dc.institutionauthorYüksel, Arzu
dc.institutionauthorAy, Büşra
dc.institutionauthorid0000-0001-7819-2020
dc.institutionauthorid0000-0002-2012-0750
dc.publisherİnönü Üniversitesi
dc.relation.ispartofAnnals of Medical Research
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectHospital
dc.subjectMedical Services
dc.subjectNursing Care
dc.subjectNurse
dc.subjectPatient
dc.subjectSatisfaction
dc.subjectSurgical Services
dc.titleEvaluating the anxiety and nursing care satisfaction of the patients in internal medicine and surgical services
dc.typeArticle

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