The benefits, risks and effects on performance of the outsourcing: A comparative study of seasonal and permanent hotels
Yükleniyor...
Tarih
2014
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
ELSEVIER SCIENCE BV
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
The aim of the study is to find out whether the benefits, risks and effects on performance of outsourcing and the departments outsourced differ between seasonal and permanent hotels. The instrument used to collect data is questionnaire and the samples consist of 91 hotels. As findings, it was revealed that seasonal hotels, compared to permanent hotels, got more benefits and performance, yet the risks experienced by both hotels were not different. Besides, while animation, sauna and fitness, technical maintenance, banquet, laundry and room cleaning are the departments outsourced most widely in seasonal hotels; fumigation, laundry, technical maintenance, security, room cleaning and banquet are the departments outsourced most widely in permanent hotels. Also, while seasonal hotels, compared to permanent hotels, preferred outsourcing more in computing service, animation, sauna and fitness significantly; permanent hotels, compared to seasonal hotels, preferred outsourcing more in security, laundry and fumigation significantly.
Açıklama
2nd World Conference on Business, Economics and Management (BEM) -- APR 25-28, 2013 -- Antalya, TURKEY
WOS:000335570200088
WOS:000335570200088
Anahtar Kelimeler
Outsourcing, Hotels, Benefits, Risks, Performance
Kaynak
2ND WORLD CONFERENCE ON BUSINESS, ECONOMICS AND MANAGEMENT
WoS Q Değeri
N/A
Scopus Q Değeri
Cilt
109
