AI in a superintelligent society: its impact on businesses

The industrial revolutions of the last few centuries and the rapid developments and innovations in information and communication technology have brought great changes to society and organizations. Due to the intensive use of robotic technologies in working life, it is obvious that these changes will also affect businesses. The aim of the study is to draw attention to the transformation that will be experienced in enterprises with the effect of artificial intelligence in Industry 5.0, which is called industrial revolutions, and especially in Industry 5.0, which is called supersmart society, and to draw a general framework on how it will affect the structure of enterprises, ways of doing business, employee profiles, employment policies, business processes, behavior patterns in business life, and competition strategies. In addition, it is aimed to raise awareness on issues such as the opportunities obtained in the transition from Industry 4.0–5.0, the difficulties to be experienced, concerns about the rapid changes brought by technological transformations to business conditions, behavioral and managerial problems between employees and robots, and basic skill gaps in the management and manager roles of enterprises. In this context, starting from the transition from Industry 4.0 to Industry 5.0 with industrial revolutions, the effects of artificial intelligence on enterprises in a superintelligent society are examined in all conceptual aspects.