Yazar "Demirci, Mustafa" seçeneğine göre listele

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  • Küçük Resim
    Öğe
    Evaluating of hospital appointment systems in Turkey: Challenges and opportunities
    (Elsevier, 2021) Küçük, Aziz; Demirci, Mustafa; Kerman, Gül; Özsoy, Volkan Soner
    Background: Recently, appointment registration systems (especially phone and web-based) that provide easier access to hospital medical services have become more common than traditional queuing registration systems. Therefore, this study aimed to evaluate various appointment registration systems called the Central Physician Appointment System (CPAS) in Turkish public hospitals. Methods: Data obtained from the Health Ministry of Turkey for 2013 to 2018 were analysed to measure patients & rsquo; use of the CPAS using several indicators. Results: In total, 22.1% of patients used the appointment system for registering in 2013, and this rose to 34.6% in 2018. The Hello 182 call centre was used for 60.8% of appointments that were made, whereas patients used other systems less (39.2%). Females accounted for 62.2% of patients who used appointment systems to register. It was observed that the appointment density at training and research hospitals and oral-dental health centres/hospitals was high. Over time, both the waiting time before consultation and the total time at the hospital have decreased. Conclusions: Despite significant gains in the efficiency of outpatient services, effective functioning of the CPAS is not sustainable in Turkey because of the current health policies. Therefore, in order for the CPAS to function effectively, either political measures should be taken such as the creation of a mandatory referral chain or the CPAS should be reorganized based on supply-demand.
  • Küçük Resim
    Öğe
    İklim değişikliğinin yerel bir sorun olarak inşası
    (Aksaray Üniversitesi, 2015) Demirci, Mustafa
    İklim değişikliğinin çözülebilir bir kamu politikası sorunu olarak formüle edilmesi, çağımızda siyasetçileri ve bilim adamlarını zorlayan kamu politikası alanlarından birini teşkil etmektedir. Bu çalışmada iklim değişikliğinin bir kamu politikası sorunu olarak tanımlanması, çerçevelenmesi, yapılandırılması, seçilmesi ve çözülmesi ile ilgili sorunlar inşacı bir yaklaşımla analiz edilmekte ve çözülebilir bir politika sorunu üretim süreci olarak iklim değişikliğinin yerel bir sorun olarak tanımlanması tartışılmaktadır.