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Öğe Dear top management, please don't make me a cynic: Intention to sabotage(Emerald Group Publıshıng Ltd, 2016) Abubakar, A. Mohammed; Arasli, HuseyinPurpose - The conceptualization of service sabotage failed to adequately tap the domain of interest. Phenomena like turnover and service sabotage are difficult to measure and are not suitable for individual-level study. However, "intention" is suitable for individual-level or management-oriented studies. The paper aims to discuss these issues. Design/methodology/approach - A new scale (eight items) to measure the intention to sabotage was developed and tested using a sample of bank (n = 313) and insurance (n = 258) employees in Nigeria. Cynicism and the desire for justice are the roots of sabotage. As such, the inability to stabilize institutionalized work processes and procedures may cause employees to be overcome with the intention to sabotage service, prior to the actual sabotage. Drawing on conservation of resources theory, this paper investigates the impact of employee cynicism on intention to sabotage as moderated by procedural justice. Findings - The analyses suggest that employee cynicism is related to the intention to sabotage, and procedural justice moderates the relationship between employee cynicism and intention to sabotage. The findings endorse the model of interest, and implications of this study for research and practice are discussed. Originality/value - The study differentiated service sabotage from intention to sabotage, and developed and tested a scale to measure the intention to sabotage.Öğe Does gender moderates the relationship between favoritism/nepotism, supervisor incivility, cynicism and workplace withdrawal: A neural network and SEM approach(Elsevier, 2017) Abubakar, A. Mohammed; Namin, Boshra Hejraty; Harazneh, Ibrahim; Araslı, Hüseyin; Tunç, TuğbaOrganizational politics and workplace victimization are social stressors with significant implications on the wellbeing of employees. Applying Job Demand Resources framework, this study examines the impact of favoritism/nepotism, supervisor incivility on employee cynicism, and work withdrawal, and the moderating role of gender. Utilizing a cross-sectional design, data were gathered from frontline employees working in 3-star hotels in Northern Cyprus. Results from structural equation modeling and artificial neural network revealed that: (1) favoritism/nepotism has a positive impact on employee cynicism and work withdrawal; (2) employee cynicism has a positive impact on work withdrawal; (3) employee cynicism mediates the relationship between favoritism/nepotism, and work withdrawal; (4) the impact of employee cynicism on work withdrawal was about 6.7 times stronger for women; (5) the impact of favoritism/nepotism on work withdrawal was about 2.1 times stronger for men. Strategies to reduce this unwanted practices and how to keep employees productive are discussed.Öğe Does team psychological capital moderate the relationship between authentic leadership and negative outcomes: an investigation in the hospitality industry(Routledge Journals, Taylor & Francıs Ltd, 2018) Megeirhi, Huda A.; Kılıç, Hasan; Avcı, Turgay; Afşar, Bilal; Abubakar, A. MohammedThe recent theoretical advances in positive organisational variables like authentic leadership and collective psychological capital (PsyCap) provide the credo to test the possible moderating effect of collective psychological capital in the form of team PsyCap. The purpose of this study is to test a model linking authentic leadership with employee cynicism, tolerance to workplace incivility and job search behaviour at the group level. A sample of 331 employees (45 teams) from the hospitality industry in the Arab Middle Eastern context was utilised (Jordan). The findings indicated that authentic leadership was significantly related to the aforementioned variables; and team psychological capital moderated the relationship between authentic leadership and tolerance to workplace incivility. Implications for practice and theory are discussed.Öğe eWOM, revisit intention, destination trust and gender(Elsevier Science Bv, 2017) Abubakar, A. Mohammed; İlkan, Mustafa; Al-Tal, Raad Meshall; Eluwole, Kayode KolawoleThis article investigates the impact of eWOM on intention to revisit and destination trust, and the moderating role of gender in medical tourism industry. Result from structural equation modeling (n = 240) suggests the following: (1) that eWOM influences intention to revisit and destination trust; (2) that destination trust influences intention to revisit; (3) that the impact of eWOM on intention to revisit is about 1.3 times higher in men; (4) that the impact of eWOM on destination trust is about 1.2 times higher in men; and (5) the impact of destination trust on the intention to revisit is about 2.3 times higher in women. Implications and future research directions are discussed. (C)3 2017 The Authors.Öğe The configurational effects of task-technology fit, technology-induced engagement and motivation on learning performance during Covid-19 pandemic: An fsQCA approach(Springer, 2021) Elçi, Alev; Abubakar, A. MohammedAt the onset of 2020, Covid-19 pandemic began and disrupted teaching and learning activities with substantial implications for resources and operations. Against this backdrop, the configural causal effects of task-technology fit, technology-induced engagement and motivation, gender, and residential location on learning performance are examined. The proposed association was tested with a dyad sample of faculty members and students (n = 16) using fuzzy sets (fsQCA) analysis. Results show that (i) task-technology fit, and technology-induced motivation emerge as necessary conditions for high learning performance; (ii) task-technology fit, technology-induced engagement and motivation are sufficient conditions for high learning performance among female students, (iii) task-technology fit, technology-induced engagement and motivation are sufficient conditions for high learning performance among students living in urban areas and (iv) task-technology fit is a sufficient condition for high learning performance among female students living in rural areas irrespective of technology-induced engagement and motivation. Implications for theory and policy prescriptions are offered for practitionersÖğe The impact of travel 2.0 on travelers booking and reservation behaviors(SAGE Publications Ltd, 2017) Elçi, Alev; Abubakar, A. Mohammed; İlkan, Mustafa; Kolawole, Eluwole Kayode; Lasisi, Temitope TaiwoThe Internet offers a rich atmosphere for prospective travelers to gain familiarity, and harvest and retrieve travel-related information and resources. An increasing number of tourism and hospitality firms have turned their attention to new business opportunities on the Web. Travel 2.0 has emerged as a new tool for competitive advantage. This study draws on social cognitive theory and the DeLone and McLean Information Systems (D&M IS) success model to diagnose the impact of websites design quality on booking/reservation intentions from a travelers’ perspective. This research model was tested with 700 valid data collected from travelers using Travel 2.0 websites through online survey using SPSS v18 for the analysis. The results of the data analysis provided support for the hypothesized relationships of e-service and system quality with booking/reservation/purchase behavioral intention implying that an e-travel site’s quality is an essential success factor for tourism enterprises. However, information quality of an e-travel site is negatively related to booking/reservation intention. Cross-sectional design and self-report measures are the shortcomings of the study. Little research has been done on the relation between websites design (e-service, information, and system) quality, and booking/reservation intention. This article presents new insights into how these variables may influence potential tourist. © 2017, 2017 K.J. Somaiya Institute of Management Studies and Research.Öğe Workplace injuries, safety climate and behaviors: application of an artificial neural network(Taylor and Francis Ltd., 2020) Abubakar, A. Mohammed; Merdan, Ethem; Karadal, Himmet; Bayighomog, Steven W.This article proposes and tests a model for the interaction effect of the organizational safety climate and behaviors on workplace injuries. Using artificial neural network and survey data from 306 metal casting industry employees in central Anatolia, we found that an organizational safety climate mitigates workplace injuries, and safety behaviors enforce the strength of the negative impact of the safety climate on workplace injuries. The results suggest a complex relationship between the organizational safety climate, safety behavior and workplace injuries. Theoretical and practical implications are discussed in light of decreasing workplace injuries in the Anatolian metal casting industry.